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Privacy Policy

Effective Date: October 28, 2026

Last Updated: October 28, 2026

EnviCare, LLC ("EnviCare," "we," "us," or "our") operates the website located at https://www.envicare.net (the "Site") and provides regulated medical waste disposal, sharps disposal, pharmaceutical waste disposal, document shredding, e-waste destruction, and compliance training services across the Southeast. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we protect your mobile and SMS consent information.

1. Personal Information We Collect

When you visit https://www.envicare.net, request a quote, schedule a pickup, contact our team by phone, email, or text message (SMS), or use our services, we may collect the following personal and business information:

  • Contact Information: Your name, company or facility name, job title, physical service and billing addresses, email address, and telephone number (including mobile phone numbers).

  • Service & Account Information: Pickup schedules, container counts, service manifests, billing and payment records, compliance training records, and inquiry details you submit to us.

  • Communications & SMS Opt-In Data: Records of your phone calls, emails, text messages (SMS/MMS), and your consent (opt-in or opt-out status) to receive text messages from EnviCare, LLC.

  • Website Usage Information: Standard technical information collected automatically by our website hosting platform, such as IP address, browser type, device type, pages visited, and timestamps.

2. How We Use Your Personal Information

We use the personal information we collect solely to operate our business and serve our customers, including to:

  • Provide quotes, set up new customer accounts, and schedule or confirm medical waste, sharps, shredding, and e-waste pickups.

  • Send electronic manifests, service reminders, pickup confirmations, and account or billing updates.

  • Respond to your questions, customer support requests, and scheduling changes via phone, email, or SMS text message.

  • Comply with applicable federal and state environmental, DOT, OSHA, and HIPAA regulations.

  • Maintain and improve the security and functionality of https://www.envicare.net.

3. Who We Share Your Personal Information With

EnviCare, LLC respects your privacy and does not sell, rent, or trade your personal information to third parties. We only share personal information in the following limited circumstances:

  • Service Operations & Trusted Vendors: With internal EnviCare personnel and essential operational service providers (such as our cloud communications provider, manifesting software, payment processors, and IT hosting providers) strictly as necessary to deliver our services to you, under confidentiality obligations.

  • Legal & Regulatory Compliance: When required by law, subpoena, court order, or federal/state regulatory agencies (such as DOT, EPA, or state health/environmental departments) in connection with regulated waste manifesting and compliance.

4. SMS & Text Messaging Privacy (No Third-Party Sharing of SMS Consent)

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Specifically, SMS opt-in consent and phone numbers collected for the purpose of SMS communications are never sold, rented, or shared with any third party or affiliate company for marketing, promotional, or lead-generation purposes. Your mobile phone number and SMS consent are used exclusively by EnviCare, LLC to communicate with you regarding your inquiries, scheduled services, pickups, and account support.

5. Your Choices & How to Opt Out

  • SMS Text Messages: You may opt out of receiving SMS text messages from EnviCare, LLC at any time by replying STOP to any text message you receive from us. After you send STOP, we will send one final message confirming that you have been unsubscribed, after which you will receive no further SMS messages unless you opt back in. For assistance, reply HELP or contact us at 888-697-6342 or care@envicare.net.

  • Email & Account Updates: You may request updates or corrections to your contact information at any time by emailing care@envicare.net or calling 888-697-6342.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

EnviCare, LLC

375 Industrial Park Rd

Cartersville, GA 30121

Phone: 888-697-6342

Email: care@envicare.net

Website: https://www.envicare.net

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